CPD CERTIFIED
2017 Exhibitors

2017 Conference Agenda

Government ICT 2.0:

September 26, 2017
  • 08:00
    Registration, Refreshments & Networking
  • 09:00
    Chair’s Opening Address
    Bryan Glick, Editor-in-Chief, Computer Weekly (Confirmed)
  • 09:10
    Opening Keynote: Transforming the Relationship between Citizen and State through Digital Technology
    Caroline Nokes MP, Parliamentary Under-Secretary of State, The Cabinet Office (Invited)
    • Harnessing Digital Technology to build World-class Platforms and Services that will transform the relationship between citizen and state
    • Continuing to encourage more citizens to go online to access the guidance and services they need - as well as reducing the cost of delivering public services
    • Navigating the disruption of digital transformation plans caused by Brexit
  • 09:30
    Building the Foundations for a Digitally-Enabled Government
    Kevin Cunnington, General Director , Government Digital Service (GDS) (Invited)
    • Developing the right skills and culture across government to deliver digital transformation
    • Using data to enable more efficient, effective government and public services that respond to citizens’ needs
    • Empowering government organisations with the right digital tools, workplace technology, governance and processes by 2020
    • Investing in connectivity infrastructure and emerging technologies to support delivery of the vision
  • 09:50
    Main Sponsor Session
  • 10:10
    Refreshments, Networking & Exhibition
  • 10:50
    Case Study: From Back Office to Front End – Modernising Infrastructure to Underpin HMRC’s Digital Transformation
    Mike Potter, Interim Chief Data and Information Officer, HMRC (Invited)
    • Replacing legacy application systems with a strategic Enterprise Tax Management Program and migrating finance and accounting systems
    • Aspiring to earnings of £5bn revenue each year, achieving £717m in sustainable savings, and increasing employee engagement
    • Adopting a sustainable, virtualised infrastructure to expand HMRC’s multi-channel approach
    • Enabling the creation of more sophisticated business software products, and data sharing capabilities between apps and tools to share data and conduct error checking in real time
    • Implementing robotic process automation with a tax credit dashboard reducing operating time and costs
  • 11:05
    Case Study: The End-to-end Transformation of Adur & Worthing Councils: Mapping Legacy IT Infrastructure to Create a Digital Highway for the Future
    Paul Brewer, Director for Digital & Resources, Adur & Worthing Councils (Confirmed)
    • Breaking down technological components into a capability map to identify business needs
    • Adopting cloud-based applications to enable system interoperability and overcome departmental silos
    • Deploying a low code platform as a business process system: Using a visual interface to build a workflow diagram
    • Developing new IT products with embedded automation to accelerate customer service delivery
  • 11:20
    Panel Discussion: ICT Leadership Challenges
    Nadira Hussain, Head of ICT and Former President of SOCITM, London Borough of Enfield (Confirmed)
    Veronica Barella, Head of Business Partnering in ICT Shared Services, London Borough of Hammersmith & Fulham, Royal Borough of Kensington and Chelsea and Westminster City Council (Confirmed)
    • Balancing strategic decisions with budget constraints: Creative and innovative solutions
    • Examining the benefits of developing digital solutions in-house vs. outsourcing
    • Exploring how collaborative partnerships have enabled a step-change within digital transformation
    • Assessing the impact of Brexit on engagement with third parties and procurement frameworks
    • Developing strategies to attract, recruit and retain top tech talent in a competitive marketplace
  • 11:45
    Seminar Session 1

    Delegates have the opportunity to attend one of a selection of practical seminars, on topics such as:

    • Overcoming the complexity of a multi-provider ecosystem for a more functional environment
    • Bringing in-house expertise and governance to manage multiple suppliers and successfully integrate services
    • Ensuring interoperable technology that creates a culture of open, digitally enabled policy-making and service delivery
  • 12:45
    Lunch, Networking & Exhibition
  • 13:45
    Seminar Session 2

    Delegates have the opportunity to attend one of a selection of practical seminars, on topics such as:

    • Identifying gaps in your current data architecture and selecting the right protection tools
    • Discussing ways of reaching GDPR compliance without disrupting efficient data flow
    • Embedding data governance principles to enhance data quality and transparency
  • 14:45
    Afternoon Refreshments & Exhibitions
  • 15:00
    Case Study: Lessons Learnt from Leading a Digital Government
    Andrus Kaarelson, Director of Information Systems, Information System Authority, Republic of Estonia (Confirmed)
    • Learning from one of the most advanced interoperability systems: ‘X road, the back bone of e-Estonia’
    • Overcoming the challenge of implementing digital identities by issuing secure unique identifiers
    • Harnessing more than 170 databases to enable the functioning of 2,000+ services provided by 900 organisations
    • Securing transparency and citizen trust by providing a mechanism of monitoring personal data usage
    • Exploring the possibilities of extending the scope of X road beyond Estonia: An update on forming a partnership with Finland
  • 15:15
    Key Supporter Session
  • 15:30
    Panel Discussion: Vision 2020 – How can Government Embrace Future and Emerging Technologies?
    Maryvonne Hassall, Assistant Director for Digital Strategy, Aylesbury & Vale County Council (Confirmed)
    • Utilising future technologies to deliver more personalised services which meet the needs of individuals
    • Assessing the opportunities and risks arising from the Internet of Things
    • Exploring the transformation potential of artificial intelligence and machine learning
    • Envisioning the use of wearables, robotics, and drones to enhance public service operations and encourage the use of digital service channels
  • 15:45
    Afternoon Networking, Refreshments & Exhibition
September 26, 2017
  • Opening Keynote
  • 16:00
    From ‘Cloud First’ to ‘Cloud Native’ to Navigate a Multi-Cloud World
    , Director of Technical Architecture & Head of Technology, Government Digital Service
    • Moving to the public cloud deployment model to enable partnerships and joint up services
    • Expanding Software-as-a-Service (SaaS) models for agile ICT and back office functions for more flexible application design, deployment and operation
    • Deepening communications with cloud providers about the standards needed to manage technology shifts, growing volumes of data and proliferation of devices
  • 16:15
    Stream Sponsor
  • 16:30
    Case Study: DWP’s Digital Transformation Journey – A New Cloud- centric Model
    John Keegan, Head of Cloud Infrastructure Services, Department for Work & Pensions (DWP) (Confirmed)
    • Building new data-centre environments for applications that can’t be moved immediately to the public cloud
    • Rationalising compute, network and storage to make use of virtualisation and modern ICT infrastructure techniques, creating a hybrid cloud environment
    • Migrating customer communication channels to cloud-based applications to reduce operational cost and time
    • Making proactive decisions to source products and managing a multi-supplier ecosystem
    • Expanding the Digital, Data and Technology Profession (DDAT) and cross-training existing staff to grow technical capabilities
  • 16:45
    Case Study: Bristol City Council: Using Cloud-Based Solutions to Streamline Processes and Improve Citizen-Facing Services
    Gavin Beckett, Chief Digital Officer, Bristol City Council (Invited)
    • Enabling more flexible ways of working, improved collaboration and reduced cost and risk
    • Using cloud technology to innovate swiftly, launch new services at a faster pace and more efficiently respond to citizen demands
    • Utilising a cloud-based system to enable access to information from a range of partners and service providers to drive decision-making
    • Improving customer service and satisfaction through integrated cloud solutions
September 26, 2017
  • 16:00
    Keynote Session: Making Better Use of Data as an Enabler for Public Services
    Heather Savory, Deputy National Statistician and Director General for Data Capability, Office for National Statistics (Confirmed)
    • Improving data quality through the removal of duplication, overlap and contradiction in datasets held by government
    • Building and expanding data science and analytical capability to use data to improve decision-making
    • Introducing measures to ensure the management and use of data securely and appropriately across public sector workers
    • Embedding a culture of data sharing and data transparency across organisational boundaries
  • 16:15
    Stream Sponsor
  • 16:30
    Case Study: Putting Data at the Centre of the Next Wave of Digital Transformation
    Charlie Boundy, Head of Data Science, Department for Work & Pensions (DWP) (Confirmed)
    • Leveraging data to tackle policy issues and influence the delivery of citizen-facing services
    • Understanding the evolving nature of data and how to get the right data, in the right place, at the right time
    • Embedding analytics into apps or business processing to manage team resources and support
    • Overcoming challenges of embedded analytics: Trusted data, design, privacy and ethics
    • Working closely with users to find out what data products they would find most useful
  • 16:45
    Case Study: A Success Story – Creating an Information Sharing Community to Predict the Future
    David Wilde, Director for Digital, Essex County Council (Confirmed)
    • Investing in the Whole Essex Information Sharing Framework to improve outcomes for citizens
    • Securing buy-in and enabling collaboration across Local Authorities, NHS, Essex Police, Essex Fire and Rescue, Academia, Third Sector and Private Sector
    • Overcoming the barriers to information sharing – creating a transparent approach through Information Sharing Protocols
    • Developing an innovative approach to risk modelling through collective data to improve commissioning, achieving cashable benefits of around £27m over 10 years
    • Enabling more regular fraud prevention checks through shared data sets
September 26, 2017

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