The public sector must keep apace with modern, user-oriented models of operating in order to address changes in public expectation. Government and Businesses are increasingly evolving practices and reimagining infrastructures in light of cloud-based technologies and unprecedented access to data. Bold service and organisational redesigns must be balanced with a commitment to public trust, efficiency and service quality. In this climate, Government ICT 2.0 draws together those leading this change to share their successes and discuss the challenges ahead.
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